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The Delegate Wranglers® DW®

First Travel Solutions

Member since 8th Jun 2021

Let First Travel Solutions manage your event transport in the UK. Our friendly team of experts will gladly advise on all aspects of your requirements and provide free, no obligation quotes. We pride ourselves on delivering a quality service with standards maintained through our 3 x ISO accreditations which in turn demonstrate your own Duty of Care towards your clients and delegates. We offer our services throughout the UK and can handle any requirements, large or small - from a one-off coach hire, through to delivering transport solutions for major events such as the London Olympics, Commonwealth Games, G7 Summit and EUFA Champions' League final. We are part of First Group, a FTSE250 listed British company, probably best known as the operator of many national rail and regional bus networks. As such our expertise in the area of transport really is second to none, but don't just take our word for it, as to see a copy of our compendium of testimonials! Our transport expertise means that we are also fully conversant with having the right vehicles assigned to any job, being mindful of city emission zone restrictions, social distancing requirements and providing vehicles suitable for the mobility impaired. Furthermore, all of our work is supported by our dedicated 24/7 Control Centre to which our clients have direct access. So, should there be any last-minute alterations to plans, or an incident such as a vehicle break-down, our team can quickly react to get your clients on the move again as quickly as they can. Although not usually core to our business, we can also provide vintage buses and coaches, should your event call for a sprinkling of nostalgia!

1 Superstars testimonial for First Travel Solutions

Outstanding service and great communication

We contacted First Travel Solutions via the Delegate Wrangles Facebook Group, and I had the pleasure to be in contact with David Gardner. We asked for a quote for one of our clients who is planning to travel to the UK in April 2022, and is in need of transportation services for approx. 40 passengers. David was a real gentleman in his answers, quick, professional and he provided us with all information we needed. I got the feeling we were heard and understood and taken care of in a very professional way. We will definitely book with First Travel Solutions for further bookings! Thanks so much David, for all your help and support!

2 days ago by Swiss Epic Tours

Were you impressed with First Travel Solutions?

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FAQs answered by First Travel Solutions

Sustainability is a key concern for us, what can I do with transport in this respect?
A managed transport plan will encourage delegates to leave their cars at home and First Travel Solutions can work with you to assign the cleanest possible vehicles to undertake your work. Current 'Euro6' coach engines are highly efficient and in future we will see new technologies become available.
How can you guarantee a quality service for my passengers?
We only work with the UK's leading coach and taxi companies, whom we extensively audit before agreeing to onboard them as a supplier. We maintain a regular audit process in line with our ISO accreditations which ensures that quality and safety standards are being maintained.
I'm trying to plan airport transfers, hotel shuttle services and it's all becoming a nightmare!
Don't panic - you may hate transport planning, but we love it! You can call us 'nerdy', but we do love our work. You just need to provide the top line requirements and we will do the rest, working our routes, vehicle and driver requirements, etc., to ensure that transport just happens as it should
What if my assigned coach company ceases trading and leaves me in the lurch?
The whole of the travel industry has endured a very testing time recently and many good firms have sadly ceased to exist. Coach companies are not exempt from this sad fact, but if an operator that FTS assigns for your work fails, we will find a replacement operator of similar high quality.
I need UK ground transport to meet flights, but what if they're delayed?
Things like flight delays or other last-minute changes are managed by our team of Controllers who staff our 24/7 Control Centre. As a client you'll have a direct line to the team and they will manage any such amendments to the original plan.

Videos by First Travel Solutions