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The Garnett Foundation

Event Operations Team Manager

The Garnett Foundation Chesham, Buckinghamshire

Full Time Posted 2 days ago Closes: 13/10/2021 10:00am

The Garnett Foundation
  • Chesham, Buckinghamshire
  • Full Time
  • £35,000 - £40,000

  • Closes: 13/10/2021 10:00am

The Garnett Foundation

Reporting To

Director/Business Development Manager


Chesham, Buckinghamshire - office based


This is an important role with key responsibility for the management and efficiency of the Event/Logistics Managers Team (3-4 people).

The role has overall accountability for the effective organisation and delivery of F2F and online short training courses for a variety of clients (approx. 300 per year) ensuring the smooth and cost-effective running of all logistical and administrative elements of events.

In addition, a key component of the role is the provision of excellent customer and service quality for stakeholders, facilitators, actors and participants.

An element of the role also looks at sourcing and researching income generation opportunities.


Monday – Friday

9.15 am – 5.30 pm

37 hours per week

(flexibility to work ad-hoc evenings and weekends as required with TOIL)

Annual Leave

20 days + statutory bank holidays + days between Christmas/ New Year

Main Duties and Responsibilities

  • Together with Directors, assist with development, enhancement and maintenance of strategy, policies, SOPs and day to day operations
  • Develop strategic plans to optimise productivity in the Logistics Team
  • Review and improve organisational effectiveness by developing processes, overseeing employees, establish a highly motivated work environment and creative innovative approaches to improvement
  • Key liaison with British Army Operational lead contact(s) to ensure the taking of effective briefs with particular attention to individual requirements
  • Manage and support TGF Logistics Team who have responsibility for the logistical delivery of a variety of training programmes (both F2F and online) delivered to a range of organisations but mostly the British Army.
  • Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
  • Develop, implement, and maintain budgetary and resource allocation plans
  • Ensure facilitator/actor resourcing is booked at least 6-8 weeks out to avoid gaps in delivery
  • Maintain data information on potential and existing facilitators and actors
  • Ensure team workload and productivity is optimised and managed effectively identifying pinch points and as appropriate redistribute workload amongst other team members and/or build case for addition resource
  • Compile Quarterly KPI Reports and attend Army Review meetings as required
  • Drive operational excellence within the team – implementation of best practice procedures and efficiency through maintaining and enhancing control procedures
  • Performance manage and skill development of team members via monthly 1:1s and Annual Reviews
  • Plan and manage periodic auditions days for actors
  • Maintaining amendments and additions to Department Manuals and SOPs where applicable
  • Actively manage and partner with key vendors and outsourced providers to achieve cost effective and innovative methods of operation in collaboration with Directors/Business Development Manager
  • Co-ordinate and administer specific projects and client activity as required
  • Seek out opportunities for expansion and growth by developing new business relationships and researching tendering opportunities through online portals. Working in collaboration with the Learning and Development Manager.
  • Perform and co-ordinate marketing activity as required

Key Liaisons

  • Senior Management
  • Team Members
  • External Clients (Army, MOD etc)
  • Facilitators/trainers
  • Actors/agents
  • Third Party Suppliers (Hotels, Drivers)

Qualifications and Experience

  • Good general education to at least A level standard, ideally Graduate level
  • Previous event management experience ideally within an agency/ training company environment
  • Previous experience of managing a small team
  • Experience and understanding of online/digital platforms for events
  • Excellent IT skills on a range of windows applications – excel, word, powerpoint and familiarisation of event management/training systems
  • Any theatrical, stage management experience welcomed
  • It would be an advantage to have worked in one of the following industries – training, HR, learning & development, events management

Key Attributes

  • A self-motivator - Able to work on own initiative and take responsibility
  • Ability to multi-task and prioritise
  • Well organized with good project management skills
  • Calm and diplomatic problem solver
  • Resilient under pressure
  • Customer focused
  • Excellent verbal and written ability
  • Exceptional administrative skills
  • Meticulous attention to detail
  • Good time management
  • Excellent interpersonal skills
  • Productive in a small teamworking environment
  • Flexible approach to work
  • Positive attitude to change

Key Performance Indicators

We constantly look to develop our employees and operate an annual Performance Review. This involves setting key objectives in relation to the core role to further build skills and contribute to the organisation’s success. In addition, it also provides the opportunity to enhance your professional/personal training and development requirements.

Who are The Garnett Foundation (TGF) and Garnett Interactive (GI)?

TGF have over 25 years’ experience delivering bespoke workplace behavioural and cultural change programmes across the UK. In 2019 we set up a sister organisation Garnett Interactive. The reason was to differentiate between the two brands, with TGF being solely focussed on the Defence Sector. GI concentrates on all other public, private and voluntary sectors.

Both brands balance a blend of consultancy with creative interactive techniques and facilitated input to deliver organisational results in an empowering, focused and memorable way.

We are pioneers of experiential learning using live drama-based training. Our work involves professional actors, writers, directors and facilitators whose various backgrounds add depth and integrity to everything we do.

We offer a suite of business theatre and drama-based programmes that bring theory to life and are particularly powerful in areas where people interact with each other, for example leadership, communication skills, diversity, customer service, and change management.

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Universities UK

Audio-Visual and Operations Co-ordinator

Universities UK Central London

Full Time Posted 2 days ago Closes: 04/10/2021 00:59am

Universities UK
  • Central London
  • Full Time
  • £24,859

  • Closes: 04/10/2021 00:59am

Universities UK

Prime responsibility to process arrangements for events and manage the operation of events on the day in a busy events venue in central London.

Are you an experienced AV tech looking to use your knowledge to advise clients and work autonomously?

Do you thrive in a customer facing environment providing fantastic customer service?

If so we are looking for you!

We have some of the latest AV equipment which would be your responsibility to upgrade and maintain as well some fantastic clients .

Interviews are expected to take place on Wednesday 13 October 2021.

Apply here:

Apply Now

NHS Confederation

Senior Business Development Officer

NHS Confederation Leeds or Agile working

Full Time Posted 18 days ago Closes: 30/09/2021 00:59am

NHS Confederation
  • Leeds or Agile working
  • Full Time
  • ££27,045 depending on experience

  • Closes: 30/09/2021 00:59am

NHS Confederation

Job Title: Senior Business Development Officer

Job: Full time / Permanent

Location: Leeds or Agile Working

Salary: Starting salary £27,045 (dependent on experience)

About The Role
Do you want to be part of a successful Commercial Team that plays a critical role in generating income for NHS Confederation?

Here is your opportunity to become part of a membership body that brings together and speaks on behalf of all organisations that plan, commission and provide NHS services.

As a Senior Business Development Officer, you will:

  • Build and develop senior level long-term partnerships with the help of the Head of Commercial, so we can continue to generate significant income annually to support the work of the NHS Confederation.
  • Account manage key clients with partnership agreements of up to £50,000, ensuring that contracts agreed and delivered on time and on budget.
  • Offer the highest level of customer service and ensuring a high return on investment.
  • Lead on income generation for the national and sector specific conferences. These events will offer both exhibition and sponsorship opportunities that you will promote and sell to secure income against a pre-determined target.
  • Work closely with the Head of Commercial, to help develop, promote, and sell supporter involvement at our flagship events providing the highest level of customer service to protect the good reputation of our events.
  • Work on the delivery of the operational aspects of our national exhibitions, liaising with clients, venues, and contractors.

About You

We would love to hear from you if you:

  • are confident, creative and communicate well with a range of stakeholders
  • have extensive experience of working in event sales ideally including exhibition and sponsorship sales, with a solid track record of achievement.
  • enjoy being part of a passionate and successful team
  • have proven experience of good account management and can build good working relationships across the organisation, with external clients and with contractors.
  • have strong project management skills and the ability to work under pressure to deliver complex, high profile events to a very high standard.
  • have an understanding of delivering commercial activity as part of virtual events
  • can prioritise tasks while working on a series of exhibitions at the same time.

About Us

The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.

The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.

You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.

To Apply

Please apply through the NHS confederation website directly. Please note we do not accept CVs.

For an informal discussion about the post and the NHS Confederation before applying please contact Ross Edwards on 07703 133053.

Application deadline: 30th September 2021

Interview date: 12th October 2021

Apply Now

Eastside Rooms

Sales Manager

Eastside Rooms Birmingham

Full Time Posted 20 days ago Closes: 01/10/2021 00:59am

Eastside Rooms
  • Birmingham
  • Full Time
  • £Excellent Salary plus industry leading benefits

  • Closes: 01/10/2021 00:59am

Eastside Rooms

Interstate Hotels & Resorts are delighted to welcome the brand-new dual site Aloft Hotel and Eastside Rooms, Birmingham to their UK portfolio. The Aloft brand combines contemporary, urban design, approachable service, the latest technology and, most importantly, an affordable price.

We are now looking for an experienced, dynamic and motivated Sales Manager to join our team in Birmingham's hottest new property.

The Role

The Sales Manager will report into the Director of Sales and Marketing driving the strategic sales plan across the business. The key focus will be to have a proactive sales approach driving new business for the hotel and conference centre through a variety of activities. The Sales Manager will be responsible for establishing new opportunities within the marketplace, driving awareness of the business and increase visibility on both a national and international level.

Key Responsibilities will be to:

  • Actively seek/identify, secure and contract new and business for the hotel and venue.
  • Establish, build and actively manage relationships with Key Account Directors/Managers to maximise revenue opportunities from key national accounts.
  • Research potential new accounts, conduct telesales calls, plan appointments, and carry out weekly face to face sales calls in line with agreed targets.
  • Actively seek new business opportunities for the hotel and venue.
  • Work with Director of Sales and Marketing and IHR’s Regional Sales, Marketing and Revenue teams to support appropriate marketing campaigns for the hotel and venue.
  • Prepare account development plans to ensure maximum share from each account and agency.
  • Maintain extensive market brand and product knowledge adapting products and services to match client requirements and business trends.
  • Identify and target local leisure attractions to develop mutually beneficial affiliations and partnerships.
  • Continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition, and their key accounts. Utilise this intelligence to develop strategic plans to ensure the hotel remains competitive in the marketplace and to identify potential business to target.
  • A good knowledge of PMS and CRM systems preferred, although training will be given.
  • Flexible with working patterns and a willingness to travel is paramount for this role.

The Person

  • A self-starter who is passionate and experienced in sales (Proactive sales experience is preferred)
  • Experience with using Excel.
  • Proficient in using systems to monitor, evaluate and present information from a wide variety of sources.
  • Effective organising and planning skills.
  • Excellent knowledge of sales forecasting systems (Salesforce desirable).
  • Excellent Relationship Management and the ability to pro-actively Account Manage and liaise with clients at all levels.
  • Exemplary Communication, Presentation, and Influencing Skills.
  • The role will involve Regional and National travel. It may also include occasional international travel.

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Mission Media Ltd

Mid-level Events Producer

Mission Media Ltd London, GB

Full Time Posted 41 days ago Closes: 30/09/2021 01:00am

Mission Media Ltd
  • London, GB
  • Full Time
  • £Dependent on Experience

  • Closes: 30/09/2021 01:00am

Mission Media Ltd

Troika/Mission Group (TMG) is a global brand experience and integrated communications agency specialising in brand experiences, marketing strategy, and public relations. For more information, visit

Mission is actively looking for an experienced Events Producer to join their dynamic and multi-skilled events team to produce events for a roster of exciting clients ranging from lifestyle brands to fitness and FMCG brands.

The successful candidate will have excellent project management skills, a keen interest in the experiential landscape as a whole, and proven experience producing impactful events as part of a team within an agency environment.

We need you to demonstrate:

  • Proven experience producing press days, brand stunts, and consumer-facing activations
  • A passion and drive to craft and execute truly impactful events
  • A mix of creative and pure production experience and implementation
  • Experience working with budgets up to £100k including live running and reconciliation
  • Creative thinking
  • Strong communication skills and excellent written skills
  • Experienced client handler with proven client service excellence
  • A team player with the ability to work collaboratively as well as independently
  • Strong interpersonal skills with experience in building relationships and influential networks within the industry
  • Outstanding organisation skills with the ability to manage a varied production portfolio
  • Preferred experience with production design programmes such as, SketchUp
  • Comfortable with creating, writing and presenting event proposals (keynote)

Please read our applicant privacy below before applying for our role:-

Apply By Email

Riviera Maritime Media

Events Marketing Executive

Riviera Maritime Media London

Full Time Posted 50 days ago Closes: 31/10/2021 23:59pm

Riviera Maritime Media
  • London
  • Full Time
  • £Dependent on experience

  • Closes: 31/10/2021 23:59pm

Riviera Maritime Media

Summary of Job Function:
Initially supporting the Events Marketing Manager, the Event Marketing Executive (EME) will be responsible for elements of several event campaigns simultaneously, specifics as listed within Key Tasks and Responsibilities. Under the guidance of the Events Marketing Manager, it is anticipated that the EME will progress to take increasing ownership of their own campaigns in line with demonstrable experience and capabilities.

The EME must be a committed and collaborative member of each project team, confident to contribute and with a focus on achieving campaign goals. Additionally, as a core part of the events marketing team and in line with experience, the EME will work closely with the Events Marketing Manager in advancing the department’s ambitions.

Key Tasks and Responsibilities:
· Support the Events Marketing Manager execute campaigns to deadline to generate delegate leads, deliver delegate revenue goals, VIP attendees and facilitating the sales team in developing SPEX revenues, including but not limited to the following:
· Liaise with the in-house design team to prepare marketing collateral;
· Prepare engaging email messages using third party software (currently Stripo).
· Use of social media platforms, particularly LinkedIn, including organic and PPC campaigns;
· Collaborate across functions within the events project team, ensuring accurate and timely communication and execution of marketing deliverables;
· Nurture and develop relations with industry associations and commercial partnerships;
· Make considered database selections for email campaigns;
· Track and report on campaign performance;
· Interpret analytics and KPIs to optimise campaign performance and ROIs;
· Provide ongoing general support the broader events marketing function when required;
· Contribute to the continuous improvement of the event marketing function;
· Work accurately to project deadlines.

Skills and Experience:
· 1-2 years (minimum) marketing within B2B events or similar
· Degree in Marketing or related field/qualification
· Desirable: experience in/knowledge of maritime and energy sectors
· Desirable: experience using Dynamics

Applicants, please send your CV with accompanying cover letter to [email protected]

We will respond to applications as soon as possible. No agencies.

Job Descriptions cannot be exhaustive and the Job Holder may be required to undertake other duties which are broadly in line with key responsibilities as outlined above.

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Riviera Maritime Media

Assistant Event Coordinator

Riviera Maritime Media London

Full Time Posted 50 days ago Closes: 31/10/2021 23:59pm

Riviera Maritime Media
  • London
  • Full Time
  • £Dependent on experience

  • Closes: 31/10/2021 23:59pm

Riviera Maritime Media

Bringing together all the administrative and logistics activities, the Assistant Event Coordinator provides key support to the management of each event and the cross-functional skills they require.

Essential Skills and Qualities include:

  • A minimum of 18 months experience within B2B events or similar.
  • Experience of working on virtual events (webinars) desirable.
  • Excellent planning, organisational and project implementation skills.
  • Attention to detail is key.
  • Willingness to assist in all delegated tasks, able to multi-task.
  • A team player and confident communicator who is able to influence, negotiate and build rapport with key industry professionals.
  • Calm under pressure.
  • Is able to demonstrate problem-solving.
  • Flexible and adaptable to change.
  • Positive attitude.
  • Good computer / IT skills including Microsoft Office.
  • May be required to travel nationally and internationally.

Key Tasks and Responsibilities include:

  • Assisting in the delivery of the weekly webinars event schedule.
  • Supporting the Coordination team in the delivery of the event schedule (virtual/live).
  • Ensuring all aspects of the event are delivered on time and on budget.
  • Liaising with the sales managers to integrate sales activities and client requirements, and event programme producers to finalise the speaker line-up and obtain all speaker materials.
  • Liaising with clients directly once a sale has been made to fulfil package requirements.
  • Ensuring web pages for each event are up to date with programme, speaker, sponsor, exhibitor and venue information, liaising with relevant departments to ensure accuracy of information.
  • Ensuring accurate delegate and speaker information is captured and recorded.
  • Assisting in the setup and maintenance of the event management system.
  • Researching and sourcing quality, cost-effective event suppliers.
  • Booking accommodation requirements for staff, and other attendees, and assisting in negotiating satisfactory group rate for rooms.
  • Organising efficient transportation/delivery and removal of event material at the venue.
  • On the day, assisting in the smooth management and delivery of the event to the highest standards.
  • Prepare for, attend and Minute regular event review meetings and event project meetings as required.

Salary and benefits will reflect your experience and the skills you can demonstrate.

Opportunity to fast-track to next level in line with demonstrable experience and capabilities.

Non-experienced candidates with the ability to pick up the role quickly will be considered.

NOTE: This job description is not exhaustive and the Job Holder may be required to undertake other duties which are broadly in line with key responsibilities as outlined above.

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