Judith Rafferty
After 25+ years on the sales frontline for venues and UK-wide chains, Judith Rafferty did some significant pivoting during lockdown. Fruition Copywriting was born out of her desire to re-frame the marketing skills she’d amassed during her years in venue sales.
Her goal was to essentially keep helping businesses with awareness, engagement and sales. But instead of traditional sales outreach, she shifted to value rich written content, crafted to ignite the digital marketing efforts of events and hospitality businesses as they started to re-emerge.
Despite already being well-connected, she didn’t want to put people off from the onset by spamming them with unsolicited emails and LinkedIn DMs.
She’d already been a Delegate Wrangler for two years on behalf of the venues she’d represented for event sales. So, she was keen to optimise it to unleash her revised services on her target audiences in a subtler but no less effective way.
Right People Right Products Right Place
Her first port of call was consistently posting engaging and topical content during the regular free Supplier Hour in the Facebook Group, every Wednesday between 1.00-2.00pm. As a result, word started getting around amongst existing and new contacts about the new direction of her business.
“My first client was a founder Superstar member, before I became a Superstar supplier myself”, Judith recalls. “They’re still a regular client to this day. But additionally, they’ve also referred two other clients to me, who have also converted.”
As more jobs followed, it became a no-brainer for Judith to make a modest investment in Superstar membership. And here is why…
The Superstar Difference
Judith has won the following amounts of business, as a free member, and also as a Superstar member:
• Free membership October 2021 - May 2022 @ £5.9K+
• Superstar membership June 2022 – October 2023 @ £18K+
“Superstar membership costs a very modest sum to elevate my presence. There’s the additional Superstar Promotional Hour every Monday at 1.00 – 2.00pm. Plus, the enhanced profile on The Delegate Wranglers website.
But, it’s also the kudos of having Superstar status that puts you in pole position. For example, an experiential agency posted in the group. They were looking for content writing and editing help for a major international client of theirs. A raft of potential takers responded, including myself. But I was able to refer them to my Superstar profile to look at my testimonials, which gave me competitive edge.
I ultimately won the business and have since worked with this agency on several other projects.”
Judith Rafferty, Fruition Copywriting
Other Priceless Benefits
As a home-based small business owner, Judith also swears by the sense of community she gets from her Delegate Wranglers membership.
“It can be a very lonely place, being a sole trader”, she explains. “So, it’s a lifeline to feel like you’re part of something bigger, with a non-cliquey, highly engaged community of potential clients, suppliers, collaborators and cheerleaders. Everybody is facing similar issues, and all work together toward shared goals, in their own businesses, and in the broader context of advancing the hospitality and event sectors”.
So, she’d recommend Delegate Wranglers membership to other industry professionals and suppliers?
“For sure!”, she said. “Just be prepared to put some thought into your promotional activity, because you get out what you put in. And you can really get out some outstanding results with compelling and intentional content. But there’s more to The Delegate Wranglers than using it as a broadcast channel.
In addition, I try to spend a couple of hours a week in the group, looking at enquiries and making recommendations and introductions if I can. It’s helpful, it establishes you as a go-to person, and it encourages other people to return the favour when they see enquiries that are suitable for you.”
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Next steps - Fancy a bit of what she’s having?
- Click here to join 23,000+ other hospitality and event professionals in the industry’s most engaged and positive community on Facebook.
- Set up a free trial or apply for an upgraded Superstar profile on The Delegate Wranglers website here.
- Get in touch with Group Guru Diane Thompson by email or LinkedIn for details about the next online Superstars onboarding session
To check out the rest of out member success stories, click HERE