Having worked in a multitude of Hospitality establishments including, Marriott, Raddison, Crowne Plaza and Macdonald Hotels for the last 20 years my experience and expertise covers a wide area.
Whatever sector you need you’ll get advice and support from someone with many years expertise gained at high profile establishments.
Drawing on this vast knowledge and experience, combined with an approachable style I can offer you a comprehensive range of hospitality consulting service including Hospitality and Customer Service Training, Interim Management Cover, Leadership Training and development, Event Planning & Management, Human Resources Support, Brand Standards and OPERA Training
Adept at establishing effective and harmonious working relationships at all levels with both internal and external customers. Using my initiative and leadership skills I have developed the necessary attributes to influence decisions, meet deadlines and maintain customer service standards.
As well as being pragmatic, tenacious and effective at getting results I am an innovative facilitator and a fist class organiser I apply a creative approach and can focus on the bigger picture with a can do attitude.